By Dougal Cameron - June 09, 2019
SaaS Customer Escalation Management [Tool]
The confluence of development, sales, implementation and support will certainly create confusion and friction. This leads to dissatisfied customers. Founders can shirk from this uncomfortable encounter or they can lean in and develop a firm competitive moat.
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How is your model?
The Ultimate SaaS model helps founders and founding teams manage their growth. Seed and growth stage companies have used this model to monitor cash and stay out of trouble.
